Seller Policy

Customers trust that they can always buy with confidence on GTrendz Online. The products you offer for sale on GTrendz Online must comply with the seller agreement, including all applicable Gtrendz policies, and all applicable laws and regulations. Before listing products on GTrendz Online, please ensure that you understand what is and is not allowed.

Note:

  • “GZIN” is a unique product identification number, which is required for each product that is sold in GTrendz Online.
  • GZIN can be generated for each product in the seller dashboard.

Seller code of conduct

  • Adhere to all applicable laws and abide by all GTrendz Online policies.
  • Maintain current account information.
  • Never misrepresent yourself.
  • Always act in a manner that ensures a trustworthy experience for GTrendz Online customers.
  • Never list products that may cause harm to GTrendz Online customers.

Violation of the code of conduct principles may result in the loss of your selling privileges and removal from GTrendz Online.

What requires pre-approval?

Some categories, brands, and products require GTrendz Online’s pre-approval before you can list them. To learn more, please review our categories and products requiring approval.

What can you sell?

GTrendz Online is a footwear exclusive marketplace, you can only sell footwear, bags, accessories, footwear accessories such as shoelaces, polish kits, belts, and socks.

Listing of products in violation of GTrendz Online policies or violation of applicable laws and regulations may result in actions, such as:

  • Cancellation of listing
  • Limits on listing privileges
  • Suspension of listing privileges
  • Removal of your listing privileges
  • Termination of your seller account
  • Informing the relevant governmental, legal and regulatory authorities for necessary action

Selling Fee on GTrendz Online

Sellers pay a referral fee on each item sold. For all products, a percentage of the fee is levied from the selling price of the product(s).

  • Shoes - 10%
  • Wallets - 10%
  • Bags - 5%
  • Polishes - 10%
  • Socks - 12%
  • Footwear Accessories - 10%
  • Belts - 10%

How the commission is collected?

Example: When you sell a product on GTrendz Online for M.R.P of ₹1000/-, For that you have to pay ten percent (10%): ₹100 commission fee to GTrendz Online, the fee amount is exclusive of tax.

Each order amount is settled with the seller within five working days, after collecting the commission fee.

Cancellation Charges

You will be charged 5% for cancellation of orders, due to the following factors:

  • Order is canceled by the seller for any reason other than buyer requests. (Only cancellations requested by buyers through the GTrendz Online website are considered buyer-requested cancellations and will be exempt from the Cancellation Charge.)
  • Order is canceled automatically by GTrendz Online because the seller has not shipped and confirmed the shipping of the order within 24 hours of Estimated Ship Date.

Shipping

Sellers can use the shipping service (Minnal) provided by GTrendz Online or sellers can ship using any other third party services.

Examples of shipping that is not permitted:

  • Purchasing products from another online retailer and having that retailer ship directly to customers; or
  • Shipping orders with packing slips, invoices, or other information indicating a seller name or contact information other than your own.

Failure to comply with these requirements may result in the suspension or removal of your selling privileges.

No hidden charges

There are no additional / hidden charges when you sell a product on GTrendz Online other than commission/referral fee.

Tax Matters

You will be responsible for the collection and payment of any and all of Your Taxes together with the filing of all relevant returns, such as service tax, VAT / CST, goods and services tax, cesses or other transaction taxes, and issuing valid invoices/ credit notes/ debit notes where required.